NHTSA Complaint #11680085 — 2019 RAM 2500

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11680085
Vehicle	2019 RAM 2500
Component	UNKNOWN OR OTHER
Date of Incident	February 15, 2024
Date Filed	August 12, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The surface on the front dash has separated from the component underneath. It is bubbled up and no longer glued to the underneath dash piece. It does not currently block driver's view but it could completely separate in the future causing the driver not to be able to see out of the front windshield. This is a widely reported and complained about issue on-line, primarily on year models 2019 through 2021. RAM has refused to do anything about it and extended warranties refuse to cover it in most cases stating that "it is a trim component that is designed to wear out and be replaced at the owner's expense." I object to this assessment of a dash as no other vehicle I have owned in 40+ years has done this. And my vehicles are always garaged and well maintained.

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