NHTSA Complaint #11680075 — 2024 FORD F-250 SD

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11680075
Vehicle 2024 FORD F-250 SD
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Slight vibration at highway speed accompanied by faint grinding noise. Ford installed front auto locker to only one front wheel and a dummy full time locker to right front wheel in non trimmer 2024 f250 and f350s. They know the problem because they issued a tsb 52423 but do not contact truck owners of issue. Having only one locker makes the right side front axel spin at highway speeds and cause noise, vibration and unequal drag on the two front wheels causing the vehicle to drift to the right. Ford knows this, as evident by them going back to two locking auto hubs on 2025 models. My bigger concern is what happens in 100k k miles when the front differential being warn out by the highway speeds fails and locks up the front differential and suddenly locks the front right wheel and potentially sends the 7000 lb vehicle in an uncontrollable right turn. I am currently working with walker Ford to correct this issue with my truck. In my opion, this is a huge safety issue because Ford is aware of this problem but is not notifying owners of the issue with an official recall. Needed fix, replace right dummy locker hub with functional hub like the left side ( part number HC3Z3B396A $260), instal replacement volume line (part number HC3Z3C124B $51) if said truck does not already have one, and finally install 6 in vacume line (part number HC323C125C $6) to the front right hub. In my opion, Ford should be held fully liable for the human safety implications down the road if they continue to ignore this proplem.

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