NHTSA Complaint #11680055 — 2018 FORD EXPEDITION POWER TRAIN

Complaint Details

ODI Number	11680055
Vehicle	2018 FORD EXPEDITION
Component	POWER TRAIN
Date of Incident	August 11, 2025
Date Filed	August 12, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

As I was driving yesterday, my transmission began making a strange noise and did a hard shift. About 1/2 mile later it made the noise again and downshifted to first and would not shift up. I was able to turn off the main road I was on to a side street where I put the car in park and shut it off to look under and around it. Not seeing anything I got back in and started it. I wanted to try to get it into a nearby parking lot, but after being shut off it began shifting again and I was able to get it home. It has had hard shift issues before and lagging response issues, but this is the first time it has done the downshift and noise. I went to some online forums and found multiple people with a similar issue, one of which suggested reporting it.

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