NHTSA Complaint #11680038 — 2019 MAZDA CX-5

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11680038
Vehicle	2019 MAZDA CX-5
Component	UNKNOWN OR OTHER
Date of Incident	August 11, 2025
Date Filed	August 12, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

While operating the vehicle it will randomly start changing infotainment system settings. The radio station settings change, navigation maps will pop up and unprompted phone calls will be initiated. Each action is followed by a “beep.” Very distracting and requires actions that take focus away from operating the vehicle.

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