NHTSA Complaint #11717544 — 2019 MAZDA CX-5

POWER TRAIN issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11717544
Vehicle 2019 MAZDA CX-5
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

Oil is leaking from the front timing chain cover and the vehicle is available for inspection upon request. The issue was caught early enough before it was an acute safety issue, however this issue can cause smoke while driving and cause the vehicle to lose function while driving, endangering those in and around the vehicle in motion. The vehicle only has 35,000 miles on it, has been confirmed and documented by an independent service center, and this is a widespread well-known issue - the service center has had three vehicles in this week with the same exact issue, and Mazda issued a technical service bulletin detailing the issue and stating the root cause is a lack of sufficient sealant applied during manufacturing. The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives - only a service center. There were no warning lamps or messages of the problem prior to failure - I was lucky to have this caught during a routine inspection.

Related Complaints for the 2019 MAZDA CX-5

Other POWER TRAIN Complaints

#11718171 The vehicle's cylinder head has developed a structural crack at on the casting, a known manufacturing defect identifi...
#11705720 On 12/10/25, my 2019 CX5 NA had major oil leak after smelling a burning smell for a few days. Took it into local mech...
#11704576 The 2019 CX-5 AWD with the 2.5L NA engine (with Cylinder Deactivation) has an engine oil leak coming from the cylinde...
#11701184 What component or system failed: The cylinder head failed due to cracking around the exhaust manifold, resulting in e...
#11695610 Timing chain gasket leak, causing oil to go everywhere and smoking could cause a fire

Recent Complaints for the 2019 MAZDA CX-5

#11718237 ELECTRICAL SYSTEM The touchscreen digitizer on the Mazda Connect infotainment system has developed a known defect causing constant phan...
#11718171 ENGINE The vehicle's cylinder head has developed a structural crack at on the casting, a known manufacturing defect identifi...
#11709993 ENGINE The vehicle has suffered a crack of the Cylinder Head Assembly which leads to engine oil leaking onto hot exhaust and...
#11709228 ENGINE I am being told there is a crack in the cylinder head that is a known issue for these vehicles. I have done some rese...
#11708533 ELECTRICAL SYSTEM The vehicle is experiencing a “ghost touch” malfunction within the infotainment system, wherein the touchscreen regis...
Check any vehicle history by VIN - Free vehicle history report