NHTSA Complaint #11679967 — 2013 FORD FOCUS

The contact owns a 2013 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission after finding metal shavings inside the transmission fluid. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 105,000.