NHTSA Complaint #11679858 — 2016 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11679858
Vehicle 2016 FORD EXPLORER
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

2016 Ford Explorer. A-Pillar trim piece flew off vehicle while driving on highway. Part recalled Jan 2024, currently no solution available from Ford. Paid out of pocket to replace in 2022. B-Pillar trim piece flew off vehicle while driving on highway, remained attached by soldered wires. Part recalled May 2025, currently no solution available from Ford. Paid out of pocket to replace heavy duty, waterproof double sided tape in Jan 2025, tape failed again by July ‘25. Cannot tie piece on because the window won’t function. Tape fails, so currently having to reattach while driving with my arm out the window or pull over every few minutes and drive slowly. Left with no options to repair from Ford!

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