NHTSA Complaint #11679664 — 2025 HYUNDAI TUCSON HYBRID

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11679664
Vehicle 2025 HYUNDAI TUCSON HYBRID
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

I recently purchased this car and just took it on our first highway trip of about 1100 miles. I experienced Three Problems that are a safety concern. 1. "Need to take a Coffee Break Notification." This comes on frequently and is distracting. No need to have that come on. When driving in heavy traffic at speed, this is too distracting. There is no way to turn it off. 2. Camera focused on the driver. If I take a drink from my water bottle, looking around the water bottle to see the road, the camera can not see my face/eyes. It then shuts off my cruise control, makes a noise, scares my wife, and distracts me from driving. This has happened to me in heavy urban traffic going through cities on my last trip. 3. The cruise control is linked to communication from outside the car. When driving in the mountains, there are times when the signal is lost, the cruise control stops working, the car emits a noise signally a problem, my wife screams, I lose concentration on what is going on as the car decelerates quickly and the semi truck behind me comes very close to the rear of the car. Potential accident caused by this silly system. There is no way to disable "adaptive cruise control" and resort to a system that does not rely on outside communication. The car has about 3000 miles on the odometer and I am ready to trade it in/get rid of it. I am greatly disappointed.

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