NHTSA Complaint #11679600 — 2016 KIA SEDONA

In Feb of 2023, my van had no known issues and out of nowhere it started making a terrible noise, every light in the dash came on, my power steering stopped working and then my engine shut off. I had it towed to a mechanic shop, they said it needed an engine. I had it towed to our local KIA dealership. They said it did not need an engine, it only needed a timing chain. That was $8000. We decided to get it done. 4 weeks later exactly from when we picked it up, I was on the interstate and the exact thing happened. I had it towed back to our local KIA. They stated it now needed an engine and it would be a used engine because they do not manufacture the engine anymore. It had over 60K miles on it and it would be $13K not including shipping or labor. We decided not to do this. After further investigation, this should have been under warranty the entire time and we never should have spent any money on it. This has been a terribly unreliable “family car”. I will NEVER buy a KIA again. My family is still suffering from paying $8K+ to have it “fixed”.