2016 KIA SEDONA — Problems, Recalls & Safety Data
5/5
Safety Rating
354
Owner Complaints
4
Recalls
33
Service Bulletins
1
Investigation
Overview of the 2016 KIA SEDONA
The 2016 KIA SEDONA has received a total of 354 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 15 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, ELECTRICAL SYSTEM:SOFTWARE. 33 technical service bulletins have been issued by Kia America, Inc. for this model year. The most commonly reported problems involve the Engine (135 complaints), Electrical System (40 complaints), and Exterior Lighting (30 complaints).
Recalls for the 2016 KIA SEDONA
NHTSA has recorded 15 recalls for the 2016 KIA SEDONA, potentially affecting up to 1,249,135 vehicles.
Recall 22V612000 — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
| 28,065 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly components, preventing the shift lever from locking, which can allow the vehicle to rollaway.
Consequence: A vehicle rollaway increases the risk of a crash and injury.
Remedy: Dealers will inspect and replace the automatic transmission shift lever assembly components, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC246.
View full details →Recall 22V612000 — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
| 28,065 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly components, preventing the shift lever from locking, which can allow the vehicle to rollaway.
Consequence: A vehicle rollaway increases the risk of a crash and injury.
Remedy: Dealers will inspect and replace the automatic transmission shift lever assembly components, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC246.
View full details →Recall 21V725000 — ELECTRICAL SYSTEM:SOFTWARE
| 88,576 vehicles affected
Defect: Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence: A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC217.
View full details →Recall 21V725000 — ELECTRICAL SYSTEM:SOFTWARE
| 88,576 vehicles affected
Defect: Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence: A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC217.
View full details →Recall 21V725000 — ELECTRICAL SYSTEM:SOFTWARE
| 88,576 vehicles affected
Defect: Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence: A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC217.
View full details →Recall 21V725000 — ELECTRICAL SYSTEM:SOFTWARE
| 88,576 vehicles affected
Defect: Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence: A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC217.
View full details →Recall 21V725000 — ELECTRICAL SYSTEM:SOFTWARE
| 88,576 vehicles affected
Defect: Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence: A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC217.
View full details →Recall 21V725000 — EXTERIOR LIGHTING:TURN SIGNAL
| 88,576 vehicles affected
Defect: Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence: A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC217.
View full details →Recall 21V725000 — EXTERIOR LIGHTING:TURN SIGNAL
| 88,576 vehicles affected
Defect: Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence: A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC217.
View full details →Recall 21V725000 — EXTERIOR LIGHTING:TURN SIGNAL
| 88,576 vehicles affected
Defect: Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence: A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC217.
View full details →Recall 21V725000 — EXTERIOR LIGHTING:TURN SIGNAL
| 88,576 vehicles affected
Defect: Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence: A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC217.
View full details →Recall 21V725000 — EXTERIOR LIGHTING:TURN SIGNAL
| 88,576 vehicles affected
Defect: Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence: A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC217.
View full details →Recall 19V109000 — ELECTRICAL SYSTEM:WIRING
| 94,389 vehicles affected
Defect: Kia Motors America (Kia) is recalling certain 2015-2018 Sedona vehicles equipped with manually-adjusted front passenger seats. Over time, the Occupant Detection System (ODS) wiring harness located underneath the front passenger seat may break from the seat being occupied.
Consequence: If a child is in a child seat in the front seat, a broken ODS wiring harness will not prevent the front passenger air bag from deploying in the event of a crash, increasing the risk of injury to the child.
Remedy: Kia will notify owners, and dealers will remove the wire harness clip to prevent the wiring harness from breaking. If the harness is found damaged, the front passenger seat cushion will be replaced. These repairs will be performed free of...
View full details →Recall 18V338000 — ELECTRICAL SYSTEM:SOFTWARE
| 106,428 vehicles affected
Defect: Kia Motors America (Kia) is recalling certain 2015-2018 Kia Sedona vehicles equipped with a power sliding door (PSD). The PSD may not auto-reverse when its closing is obstructed.
Consequence: If the door closes on an occupant, there is an increased risk of an injury.
Remedy: Kia will notify owners, and dealers will reprogram the PSD module software, free of charge. The recall began on June 18, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC164.
View full details →Recall 18V338000 — STRUCTURE:BODY:DOOR
| 106,428 vehicles affected
Defect: Kia Motors America (Kia) is recalling certain 2015-2018 Kia Sedona vehicles equipped with a power sliding door (PSD). The PSD may not auto-reverse when its closing is obstructed.
Consequence: If the door closes on an occupant, there is an increased risk of an injury.
Remedy: Kia will notify owners, and dealers will reprogram the PSD module software, free of charge. The recall began on June 18, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC164.
View full details →Owner Complaints for the 2016 KIA SEDONA
354 complaints have been filed with NHTSA for the 2016 KIA SEDONA. Below is a breakdown by vehicle component.
Most Recent Complaints
I was driving my car, all of a sudden there was a loud knocking sound. The car suddenly wouldn’t accelerate. I was in the middle of a busy intersection with kids! I am 95 pounds, I can’t push the van! After being hit. I managed to get it moved with help. My van only had 108,000 miles on it! Took it to a mechanic, said needed an engine as there was no oil in it. How is that possible? We just changed it a month prior. It’s out of warranty by 8000 miles so Kia will not do anything! I’m sorry, but there are numerous complaints about this, yet nothing is being done! Now I’m having to pay 5000+ to replace an engine because Kia is just terrible!
My family and I were all driving in the car. We were at a stoplight, and fully stopped as it was a red light. All of a sudden, we heard a weird noise, and all of the dash lights on our car appeared, and then the car fully turned off. We could not get the car back on, and it would not start. Prior to this, it was driving totally fine, and we had no lights on our dashboard indicating something was wrong. Just stopped out of nowhere. If we were on the freeway, and our car just immediately turned off, we could have been in a major, life-threatening accident. After 2-3 times of trying to restart the car, we were able to turn it on, and at least get it into neutral so we could move it off the side of the road. We were able to get it towed to a Kia dealership in which they diagnosed it as engine failure and said we would need to replace the whole engine. This car is around 10 years old and has less than 130,000 miles. It has been meticulously maintained according to Kia standards, and there should be no reason that a well maintained car should need a new engine at this point. We had frequent oil changes, and even had an oil leak that we had to repair just a couple months ago.
The contact owned a 2016 Kia Sedona. The contact stated that while her nephew was driving, the nephew made a left-hand turn, and the vehicle was hit on the front right quarter panel. The contact stated that her nephew had turned on the left-hand signal and was halfway through making the left turn when the accident occurred. The other vehicle drove on the opposite side and stated that the left-hand turn signal was not on. The contact's nephew was unsure if any warning lights were illuminated. The driver-side and passenger-side air bags were deployed. The contact's nephew had minor injuries and had a bruise on the right arm and chest that did not require medical attention. A police report was filed. The vehicle was towed to a towing yard. The contact then had the vehicle towed to the residence and no longer driven. The insurance company was contacted, and the results are pending. Upon further investigation, the contact discovered that the vehicle had an open recall pending: NHTSA Campaign Number: 21V725000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM). The contact stated that there was a passenger in the vehicle. The passenger was sitting on the front passenger seat and was not injured. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000.
The contact owned a 2016 Kia Sedona. The contact stated that while her nephew was driving, the nephew made a left-hand turn, and the vehicle was hit on the front right quarter panel. The contact stated that her nephew had turned on the left-hand signal and was halfway through making the left turn when the accident occurred. The other vehicle drove on the opposite side and stated that the left-hand turn signal was not on. The contact's nephew was unsure if any warning lights were illuminated. The driver-side and passenger-side air bags were deployed. The contact's nephew had minor injuries and had a bruise on the right arm and chest that did not require medical attention. A police report was filed. The vehicle was towed to a towing yard. The contact then had the vehicle towed to the residence and no longer driven. The insurance company was contacted, and the results are pending. Upon further investigation, the contact discovered that the vehicle had an open recall pending: NHTSA Campaign Number: 21V725000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM). The contact stated that there was a passenger in the vehicle. The passenger was sitting on the front passenger seat and was not injured. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000.
Safety Rating for the 2016 KIA SEDONA
The 2016 KIA SEDONA received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2016 KIA SEDONA
Kia America, Inc. has issued 33 technical service bulletins (TSBs) for the 2016 KIA SEDONA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
WTY039_TSB_R7 — ENGINE
TECHNICAL SERVICE BULLETIN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY039 - REVISION 7) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY039) to diagnose a...
WTY039_TSB_R6 — ENGINE
TECHNICAL SERVICE BULLETIN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY039 REVISION 6) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY039) to diagnose a coolant...
WTY039_TSB_R3 — ENGINE
TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY039) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY039) to diagnose a...
WTY039_OWNR_YP — ENGINE
WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY039) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to the vehicle’s engine in 2015-2016 MY Sedona vehicles from 5 years / 60,000 miles to 15 years /...
CS2308_TSB_R3 — ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2308) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the...
WTY024_DP — EQUIPMENT
WARRANTY EXTENSION: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals of the warranty extension program for WTY024. Kia America, Inc., is extending the New Vehicle Limited Warranty coverage for the repairs related to the 3rd Row Center Seat Belt Retractor Webbing Guide for all 2015-2018...
WTY024_DPSM — EQUIPMENT
WARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers of the warranty extension program for WTY024. Kia America, Inc., is extending the New Vehicle Limited Warranty coverage for the repairs related to the 3rd Row Center Seat Belt...
WTY024_REIMB_REQ — SEAT BELTS
WARRANTY EXTENSION: REIMBURSEMENT FORM - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.
WTY022_REIMB — ELECTRICAL SYSTEM
WARRANTY EXTENSION: REIMBURSEMENT FORM - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.
WTY022_REIMB — STEERING
WARRANTY EXTENSION: REIMBURSEMENT FORM - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.
Showing 10 of 33 technical service bulletins.
NHTSA Investigations for the 2016 KIA SEDONA
NHTSA has opened 1 investigation into potential safety defects in the 2016 KIA SEDONA.
Other Model Years of the KIA SEDONA
- 2011 KIA SEDONA — 82 complaints
- 2012 KIA SEDONA — 144 complaints
- 2013 KIA SEDONA — 0 complaints
- 2014 KIA SEDONA — 53 complaints
- 2015 KIA SEDONA — 173 complaints
- 2016 KIA SEDONA (current)
- 2017 KIA SEDONA — 171 complaints
- 2018 KIA SEDONA — 60 complaints
- 2019 KIA SEDONA — 40 complaints
- 2020 KIA SEDONA — 25 complaints
- 2021 KIA SEDONA — 15 complaints
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