2020 KIA SEDONA — Problems, Recalls & Safety Data
5/5
Safety Rating
25
Owner Complaints
1
Recall
14
Service Bulletins
0
Investigations
Overview of the 2020 KIA SEDONA
The 2020 KIA SEDONA has received a total of 25 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There has been 1 recall campaign affecting this vehicle, covering issues with ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR. 14 technical service bulletins have been issued by Kia America, Inc. for this model year. The most commonly reported problems involve the Engine (5 complaints), Electrical System (3 complaints), and Structurebody (3 complaints).
Recalls for the 2020 KIA SEDONA
NHTSA has recorded 1 recall for the 2020 KIA SEDONA, potentially affecting up to 5,385 vehicles.
Recall 20V399000 — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
| 5,385 vehicles affected
Defect: Kia Motors America (KIA) is recalling certain 2020 Sedona vehicles. The battery positive (B+) terminal nut on the alternator may not have been tightened properly during assembly, possibly causing it to loosen over time.
Consequence: If the alternator B+ terminal nut loosens, electrical arcing may result, increasing the risk of a fire.
Remedy: Kia will notify owners, and dealers will inspect the alternator B+ terminal nut, tightening it as necessary, free of charge. The recall began August 14, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is...
View full details →Owner Complaints for the 2020 KIA SEDONA
25 complaints have been filed with NHTSA for the 2020 KIA SEDONA. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 5 | 0 | 0 | 0 | 0 |
| Electrical System | 3 | 0 | 0 | 0 | 0 |
| Structurebody | 3 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 3 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 2 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Exterior Lightingbrake Lights | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Structurebodydoor | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Wheelsrim | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2020 Kia Sedona. While driving approximately 30 MPH on a main road, the steering wheel started shaking abnormally and became difficult to control. The vehicle was driven to a tire shop and then to an independent mechanic. Additionally, the sliding doors failed to open as needed, the steering wheel occasionally seized, there was tread separation in the tires, and the wheels were bent. The mechanic inspected the tires and steering system, performed a safety inspection, and determined that the vehicle was unsafe to drive. The tires were replaced, and the wheels were repaired; however, the sliding doors were not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 65,245.
The contact owns a 2020 Kia Sedona. While driving approximately 30 MPH on a main road, the steering wheel started shaking abnormally and became difficult to control. The vehicle was driven to a tire shop and then to an independent mechanic. Additionally, the sliding doors failed to open as needed, the steering wheel occasionally seized, there was tread separation in the tires, and the wheels were bent. The mechanic inspected the tires and steering system, performed a safety inspection, and determined that the vehicle was unsafe to drive. The tires were replaced, and the wheels were repaired; however, the sliding doors were not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 65,245.
March 2024 just before hitting 100,000 miles I started having oil consumption issues. Current milage is 137,300 About 10,000 miles ago my check engine light came on. I took it to an auto parts store and it was reading bank 1 O2 sensor. I took it for an oil change and never scheduled for the sensor replacement due to life events. I took it in for another service About 5,000 miles ago. At around 2,000 miles after the service the motor started stalling and sounded horrible. I took it to the dealership and it was 4.5 quarts low on oil. Took it back at 1,200 miles after top off and it was 2.5 quarts low. Started the new motor process which wasn't covered on the extended warranty due to manufactur defect. It cost me 500.00. Before the new motor was in my van started getting me stranded places. Motor wouldn't turn over at all. Got it started went to auto parts store and it was reading 4 bad sensors in bank 1 and 2 (O2 and air intake on the motor). Finally got it to KIA for the new motor told them about they sensors they were supposed to check/replace them when they put the new crate motor in. Picked my van up 3 days ago. I asked when they called if the engine light was off. They called me back several hours later and said yes. Picked it up at 5 pm 3 days ago. By 8am the next morning the engine light was back on. It's scheduled for 9am Monday. The van has now gotten me stranded 2 times in 3 days. Auto parts store ran the computer and the same 4 sensors are still showing bad. Sensors are in bank 1 and 2. The report on the old motor showed cylinder 1 and 2 oil fouling on the spark plugs (replaced at 100,000 miles by dealer) and excessive oil leakage in cylinder 1 and 2 into the crank case due to carbon stuck piston rings. I was told before the motor replacement that the KIA cares warranty may not cover these sensors. Even though the sensors are going out because they are gunked up with 7 quarts of oil their motor used and they didn't go out until the issue started.
March 2024 just before hitting 100,000 miles I started having oil consumption issues. Current milage is 137,300 About 10,000 miles ago my check engine light came on. I took it to an auto parts store and it was reading bank 1 O2 sensor. I took it for an oil change and never scheduled for the sensor replacement due to life events. I took it in for another service About 5,000 miles ago. At around 2,000 miles after the service the motor started stalling and sounded horrible. I took it to the dealership and it was 4.5 quarts low on oil. Took it back at 1,200 miles after top off and it was 2.5 quarts low. Started the new motor process which wasn't covered on the extended warranty due to manufactur defect. It cost me 500.00. Before the new motor was in my van started getting me stranded places. Motor wouldn't turn over at all. Got it started went to auto parts store and it was reading 4 bad sensors in bank 1 and 2 (O2 and air intake on the motor). Finally got it to KIA for the new motor told them about they sensors they were supposed to check/replace them when they put the new crate motor in. Picked my van up 3 days ago. I asked when they called if the engine light was off. They called me back several hours later and said yes. Picked it up at 5 pm 3 days ago. By 8am the next morning the engine light was back on. It's scheduled for 9am Monday. The van has now gotten me stranded 2 times in 3 days. Auto parts store ran the computer and the same 4 sensors are still showing bad. Sensors are in bank 1 and 2. The report on the old motor showed cylinder 1 and 2 oil fouling on the spark plugs (replaced at 100,000 miles by dealer) and excessive oil leakage in cylinder 1 and 2 into the crank case due to carbon stuck piston rings. I was told before the motor replacement that the KIA cares warranty may not cover these sensors. Even though the sensors are going out because they are gunked up with 7 quarts of oil their motor used and they didn't go out until the issue started.
Check engine light came on all of a sudden. Smell of exhaust/gas coming from car. Took car to the dealership to get the cause of the check engine light coming on. Dealership said it came back 02 sensor bank 2 and exhaust gasket to header.
Safety Rating for the 2020 KIA SEDONA
The 2020 KIA SEDONA received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2020 KIA SEDONA
Kia America, Inc. has issued 14 technical service bulletins (TSBs) for the 2020 KIA SEDONA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
WTY034_TSB_R1 — FUEL/PROPULSION SYSTEM
TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HIGH-PRESSURE FUEL PUMP REPLACEMENT (WTY034) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY034) to diagnose the...
WTY034_OWNR_YP — FUEL/PROPULSION SYSTEM
WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY034) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for the high-pressure fuel pump in 2019-2021 MY Sedona vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever...
CS2308_TSB_R5 — EQUIPMENT
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGICUPGRADE & DECAL INSTALLATION (CS2308) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the In-Panel...
CS2308_TSB_R2 — ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2308) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the...
CS2308_TSB_R1 — ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2308) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the...
CS2308_TSB — ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2308) - This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on certain 2011-2014MY Sedona (VQ) vehicles produced from March 3, 2010 through April...
TSB_BOD301 — SEATS
TECHNICAL SERVICE BULLETIN: FRONT LATCH LOCKING OF THIRD ROW SEAT - This bulletin provides information to inspect the 3rd row seat inboard latch engagement on some 2019-2020MY Sedona (YP) vehicles, produced from February 18, 2019 through November 15, 2019, and if necessary, replace the rubber damper. Slight up and down...
TSB_ELE209_R2 — ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval...
TSB_BOD194_R3 — EQUIPMENT
TECHNICAL SERVICE BULLETIN:SERVICE ACTION: TAILGATE GAS LIFT INSPECTION AND/OR REPLACEMENT (SA398) - This bulletin has been revised to include additional information.This bulletin provides the procedure to inspect the tailgate gas lift dust covers and if necessary, replace the tailgate gas lift(s) on certain non-power tail gate equipped 2019-2020MY Sedona (YP)...
TSB_BOD194_R2 — STRUCTURE
TSB: SERVICE ACTION: TAILGATE GAS LIFT INSPECTION AND/OR REPLACEMENT (SA398) - This bulletin provides the procedure to inspect the tailgate gas lift dust covers and if necessary, replace the tailgate gas lift(s) on certain non-power tail gate equipped 2019-2020MY Sedona (YP) vehicles produced between March 04, 2019 through June 25,...
Showing 10 of 14 technical service bulletins.
NHTSA Investigations for the 2020 KIA SEDONA
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KIA SEDONA
- 2015 KIA SEDONA — 173 complaints
- 2016 KIA SEDONA — 354 complaints
- 2017 KIA SEDONA — 171 complaints
- 2018 KIA SEDONA — 60 complaints
- 2019 KIA SEDONA — 40 complaints
- 2020 KIA SEDONA (current)
- 2021 KIA SEDONA — 15 complaints
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