NHTSA Complaint #11679435 — 2025 TOYOTA CAMRY

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11679435
Vehicle 2025 TOYOTA CAMRY
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

awd hybrid vehicle makes a noise at speeds under 20mph , that sounds like an electric motor or bearing - salesman said the noise is a mandated law by nhtsa ? or ? month later the maintenance tech Forman took it for a test drive and said the same thing . that the noise was created (by a speaker ?) so the vehicle can be heard at low speeds / below 20 mph . i asked where the speaker is , he said he didn't know ! i asked if he could show me it on a diagnostics screen , he again refused . the noise sounds exactly like an electric motor . mg1 , mg2 ? i can't hear the noise when backing out of a driveway or similar low speed situations ? i need to verify if this is true - is there an actual law that the vehicle has to make a noise ? and it was okayed to use a noise that sounds like the hybrid electric motor or bearing ? even if this is true the computer logic should be changed so that the sound pulses so that it is obviously a speaker and not a mechanical issue . ( like no grease ) and it should always work when it is most needed , backing up and slow driving / all the time under 20 mph . service department should plug in a diagnostic scanner and prove to me that a speaker is making the noise . * why is this a safety issue ? because if they are lying , eventually ( when it is out of warranty ) this vehicle will break down . are ALL 2025 Toyota hybrids making some kind of noise ? and if it is a noise created by a speaker - Prove It are all 2025 Camrys making this same noise ? maybe they all have the same mechanical problem ? why wait till there is a crash , fire , or an accident ? as in the next section - Additional Details . and again if it is a legitimate noise generated for safety . at the least change the computer logic so it pulses and doesn't sound like a bad motor generator bearing . And have the maintenance techs trained to know where the speaker actually is . i don't want to share my personal information with toyota . if they are lying

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