NHTSA Complaint #11679289 — 2016 HYUNDAI SONATA

In April 2025, my 2016 Hyundai Sonata 2.4L began making a knocking noise while driving. There were no warning lights or error messages on the dashboard, so I was confused about what was wrong and assumed it might be a minor issue related to the axle, which I had repaired in the past. I brought it to a local mechanic, who informed me the engine noise was concerning and mentioned this model was known to have engine-related recalls. Upon researching, I discovered my vehicle had an outstanding recall for the exact issue (connecting rod bearing wear leading to potential engine seizure), but it had expired due to the age of the vehicle. The car was brought into the dealership on April 30, 2025, and has remained there ever since with a completely failed engine. I was told by Hyundai corporate that they would not offer goodwill assistance due to the recall technically expiring. However, I never received any notification about this recall and had no idea it existed. The engine failure has left me without a vehicle for over three months. I cannot afford the $10,000 replacement cost quoted to me. My Sonata only has approximately 145,000 miles, and this engine failure puts my safety and financial situation at risk. I believe this is directly connected to the original recall defect and should have been addressed regardless of the expiration date, especially since the failure occurred from the same root cause. It has been inspected by the Jacksonville Key Hyundai dealership (where it is located now) as well as two other local auto shops.