NHTSA Complaint #11679096 — 2018 FORD EXPLORER

The contact owns a 2018 Ford Explorer. The contact stated that while driving approximately 65 MPH, there was an abnormal rattling sound coming from the driver's side A-pillar trim. The contact stated that the driver's side A-pillar trim was blown off the vehicle. The dealer was contacted and informed the contact that parts were not yet available. The vehicle was not repaired. The contact had received notification NHTSA Campaign Number: 24V031000 (Structure); and believed that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was approximately 110,000.