NHTSA Complaint #11678993 — 2018 FORD ESCAPE STRUCTURE:BODY

Complaint Details

ODI Number	11678993
Vehicle	2018 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	August 7, 2025
Date Filed	August 7, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Purchased a 2018 Ford escape in Oct 2024. By January 2025 the white paint around the windshield is chipping and cracking and peeling. The Ford dealership said that this was happening to all WHITE escapes and other Ford models in the white color. I was told that they are aware of the problem with the white paint but refuse to do anything about it. I was told the the surface was not cleaned properly causing the white paint not to be applied properly. The 2018 Ford escapes has engine problems too ( 2 engine replacement in 7 years also due to another known Ford problem and again they will not do anything about it.

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