NHTSA Complaint #11624112 — 2018 FORD ESCAPE

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11624112
Vehicle 2018 FORD ESCAPE
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

After Hurricane Milton my car had 2 in of water in it. I contacted my insurance company they looked at the car said it needed to be dried out and I needed to take it to the dealership where I purchased it. Took my vehicle to Kisselback Ford and the diagnosis States looks like the seam sealer under the roof moldings is falling off the body causing water to come into the body panels from the roof has to go to Body Shop we can't do these repairs. Took the vehicle to two collision centers they stated this was a factory defect and they will not touch my car. Contacted Ford corporate I was told to take the vehicle to Greenway Ford upon taking my vehicle to Greenway Ford they are in agreement with the other dealership and stated the roof panel needs to be repaired the headliner needs to be replaced the right and left roof molding needs to be replaced the seam sealer in the roof is damaged causing leakage into the panels. All interior parts have corrosion need a teardown to see how far the water damage is. Ford corporate will not do anything to repair, or replace my vehicle. Stated because I am out of the 3-year lemon law there was nothing they could do. This is not something that happened overnight this is something that has been going on for years and apparently finally separated causing water to intrude into my vehicle every time it rains. This is affecting my backup camera my radio which is telling me the wiring is wet. I only have 54,000 miles on my car Ford has already replaced the engine due to factory defect replaced by headlights again due to factory defect which my headlights are still losing their clear coat. I'm still paying for this car it smells of mildew and the mildew is starting to show up on the interior. On antibiotics for the past 3 months. When I hit the brakes on my car it sounds like a wave of water is rushing forward. It's not right that Ford sold me a defective car that I'm still paying for. No warning, 2 firefighters have said car could catch fire.

Related Complaints for the 2018 FORD ESCAPE

Other STRUCTURE:BODY Complaints

#11678993 Purchased a 2018 Ford escape in Oct 2024. By January 2025 the white paint around the windshield is chipping and crack...
#11650019 Vehicle involved in collision on major highway with two other vehicles. Given speed and impact of collision very surp...
#11592454 the belly shield has falling off numerous times, speaking with another customer in a dealership today, his has also f...
#11527611 I was in a head on collision where my vehicle went off the road and hit a guard rail head on. My vehicle was totaled ...
#11516752 The paint on the pillar next to the windshield on the drivers side just bubbled up, cracked and flaked away leaving t...

Recent Complaints for the 2018 FORD ESCAPE

#11719662 ENGINE I wife was driving the the car it went into limp mode, lights on dashboard says pull over asp. The car would not res...
#11719032 ENGINE While driving to work on February 16, 2026 my car started making a knocking noise and had a hard time going. At one p...
#11719153 ENGINE While driving 1,100 miles from Topeka, Kansas to Maryland to spend time with our first grandchild, our trip was inter...
#11718205 ENGINE Took car into local repair shop (HARLAN AUTO 650 W Main Street, Canfield, Ohio 44406. phone 330-506-1737.) for normal...
#11718089 ENGINE 1. Vehicle Information • 2018 Ford Escape ECOSYSTEM 1.5 • 84,000 • VIN [XXX] . Problem Description : My 2018 Ford...
Check any vehicle history by VIN - Free vehicle history report