NHTSA Complaint #11678833 — 2020 FORD EDGE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11678833
Vehicle	2020 FORD EDGE
Component	POWER TRAIN
Date of Incident	July 14, 2025
Date Filed	August 6, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

Torque converter was coming apart, according to the service advisor at Bannister Ford in Marlow Heights, MD. Car was shuddering upon acceleration from a stop or slow speed and not accelerating properly. Also noticeable slipping at highway speeds and RPMs would not stay steady. No warning lights or messages, problem began at 57,000 miles and near failure at 60443.

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