NHTSA Complaint #11678493 — 2020 HYUNDAI KONA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11678493
Vehicle	2020 HYUNDAI KONA
Component	ELECTRICAL SYSTEM
Date of Incident	August 5, 2025
Date Filed	August 5, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

Back up camera had not worked since purchase. It is now August been dealing with the dealership and Hyundai National with a case number and zero help to rectify this issue. It is not my fault the sales man who sold me this car left two days later. anyone I speak to at the dealership, is not there again the next week. even hyundai usa are consistently unable to even get a manger to call me back. This is unacceptable. at this point any warranty is expired, this car was sold with a faulty camera.

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