NHTSA Complaint #11556710 — 2020 HYUNDAI KONA
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11556710 |
| Vehicle | 2020 HYUNDAI KONA |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
In May 2023 after washing and vacuuming my car, it would not start. The battery appeared dead. I waited and tried periodically, and after about three tries, It started. This happened a couple more times, but always restarted and appeared to recharge. I did not drive the car from June - October, and asked my son to start it periodically while I was away. He tried in Mid June and battery was dead and had to be jumped. The same thing happened in Aug and Sept. Unfortunately, by the time I returned and could get in into Hyundai, it had been 38 months since my purchase. in October the battery seemed to be okay, but the horn did not work. Also, the windshield washer only trickled out and then nothing came out. I made appointment as I had also had a recall on the safety/theft issues. In November, Hyundai of Bradenton, Florida's Serviceman, Mark told me that I needed a new battery which was no longer under warranty and they replaced the horn as it was covered. He said the windshield washer unit was clogged. I chose not to pay $340 for a battery and $80 to unclog windshield washer unit from them. I just feel something is off. On my drive home, the radio came on without prompt. I turned it off, and it came back on seconds later. I turned it off again, and it stayed off. My car is immaculate, and covered when not in use. There is definitely and issue. My Kona only has 21,000 miles on it. Thank you for helping me with this. Please advise. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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