NHTSA Complaint #11677725 — 2017 FORD EXPLORER

About 4 years ago it was a recall to the roof rail trim disconnection, which mine was totally fine but since it was a recall I took it to the dealer to be replace. Now while I was driving on the highway I saw the right trim flight away. I called the dealer that replaced to see what they can do since I feel this is a continue problem a defective part. I even show them the left side is coming off but their answer was that it was a recall part and the part was already replaced it and is nothing they can do now. I really feel they should be responsible to replaced it again since it is a recurring problem. I didn't have any issue with the original one and the one they replaced both are defective.