NHTSA Complaint #11677621 — 2018 RAM 2500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11677621 |
| Vehicle | 2018 RAM 2500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
In early December my 2018 ram 2500 was giving error messages to service anti-lock braked and service Electronic brake system. On December 19, 2018 I took the Ram to the dealer and the cause was the HCU-ICU stating internal electrical failure. They installed a new (Control unit HCU - brake- anti-lock module. It was fine until October 2024 when the same errors (service Anti- lock brakes / Service electronic brake system.) I received a RE-Call notice about the same module (HCU) having issues in November of 2024. I have called the dealership and they have not received a remedy (parts) to fix the issue. The error messages keep coming on Saying service anti-lock brakes- service electronic brake system. Its July 31, 2025 and Still no remedy from the dealership. I signed up on the RAM / Chrysler / Mopar website to be notified when a remedy is parts are ready however I believe it's been too long to wait and appears Im not the only consumer waiting on one. is there any way to remedy quicker I pull a travel trailer and don't want any failures although the dealer said the truck is ok to drive,
Related Complaints for the 2018 RAM 2500
Other SERVICE BRAKES Complaints
#11719709
My HCU is out and constantly dinging at me for no traction control and ABS. I know this is recalled and I have been w...
#11719732
I am submitting this complaint about Safety Recall C4B / NHTSA 24V‑896 for my 2018 Ram 2500 (VIN: 3C6UR5CL4JG333543)....
#11719004
This has been a recall for almost 2 yrs now and the dealer is saying no parts available. There are 1000s of RAM truc...
#11719021
ABS system doesnt work. no update on recall c4b. have had this issue since 2023
#11718432
Received a recall letter Jan 2024 concerning C4B/NHTSA24V-896. I have contacted the FCA recall assistance center sev...
Recent Complaints for the 2018 RAM 2500
#11719732
ELECTRICAL SYSTEM
I am submitting this complaint about Safety Recall C4B / NHTSA 24V‑896 for my 2018 Ram 2500 (VIN: 3C6UR5CL4JG333543)....
#11719709
SUSPENSION
My HCU is out and constantly dinging at me for no traction control and ABS. I know this is recalled and I have been w...
#11719732
VEHICLE SPEED CONTROL
I am submitting this complaint about Safety Recall C4B / NHTSA 24V‑896 for my 2018 Ram 2500 (VIN: 3C6UR5CL4JG333543)....
#11719295
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brak...
#11719344
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brak...