NHTSA Complaint #11677512 — 2025 FORD EXPLORER

The contact owns a 2025 Ford Explorer. The contact stated while driving 65 MPH, there was an abnormal windy sound coming from the driver's side-view mirror. The vehicle was taken to two different dealers, where it was determined that the turbulence was caused by the mirror. The contact was informed that the molding was different from the passenger's side-view mirror molding. The dealer determined that driver's side-view mirror needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 15,000.