NHTSA Complaint #11677393 — 2016 FORD FOCUS

Additional information related to a case I opened earlier today Vehicle: 2016 Ford Focus SE Component: PowerTrain – Transmission My 2016 Ford Focus has experienced three failed clutch packs with the Ford DPS6 PowerShift transmission. The first clutch was replaced at ~22,000 miles, the second at ~27,500 miles, and it now requires a third replacement at 80,000 miles. This is a known and dangerous defect that was part of a class-action lawsuit. Despite multiple replacements and low mileage, Ford is requiring me to pay over $4,000 for a third repair. This transmission causes slipping, hesitation, and safety issues when pulling into traffic or hills. I am requesting that NHTSA re-investigate or expand the scope of past complaints on this vehicle to include continued post-settlement failures.