NHTSA Complaint #11677186 — 2015 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11677186
Vehicle	2015 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	June 16, 2025
Date Filed	July 30, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

Continual problems with Power train led to replacement of the Power Transfer Unit at 94,910 miles [ under warranty ] The vehicle is not usable when the PTU fails. The vehicle will slam into gear hard, or fail to move for a few seconds when trying to take off from a stop sign and then slam into gear. Very dangerous when pulling into traffic. Now after experiencing the same erratic behavior at 123000 miles , i took the jeep back to the same dealer only to find the Power transfer unit again must be replaced. The replacement only lasted about 28,000 miles. I am retired, this jeep has not been abused nor driven off road. This could cause an accident or strand me somewhere making me afraid to drive it. This problem seems to occur often with this model and also has reduced the value of this vehicle .

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