NHTSA Complaint #11677109 — 2020 FORD EDGE

In May/June 2025, I began to notice a shudder in my 2020 Ford Edge SEL when accelerating. I took my vehicle to the dealer to be diagnosed and was told there is a technical service bulletin for this issue and the recommendation is replacement of the torque convertor at a cost of approx $3000, since the vehicle is out of warranty (my Edge has just less than 78k miles). In looking into this issue through various forums and websites, this is a very common occurrence with Ford's 8F35 transmission that is used on the 2020 Ford Edge (and numerous other Ford models). This is a safety issues as the symptoms will (and are) getting progressively worse. It's unfortunate that Ford will not stand behind this vehicle and offer to repair an obviously faulty part.