NHTSA Complaint #11677093 — 2020 KIA SOUL
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11677093 |
| Vehicle | 2020 KIA SOUL |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
The engine totally failed while driving without any warning. Zero warning lights came on and the car would not restart. I had it towed to the dealership where they reported that I needed a new engine which is not covered under warranty or recall repair even though its been recalled several times and half the people who own 2020 KIAs seem to have almost the same exact problems. The cars start to consume way too much oil and then the engines seem to fail not soon after so I brought the car back home since its over $8000. to replace just the engine! This vehicle is not paid off so its sitting at my house without being repaired or drivable. The dealership where I had it towed, Ray Skillman NE KIA, in Indianapolis charged me $200 for diagnostics yet never explained what was wrong with the car other than it needs a new engine.
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