NHTSA Complaint #11676990 — 2020 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11676990 |
| Vehicle | 2020 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 54,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
The contact owns a 2020 Ford Explorer. The contact stated that upon taking the vehicle for regular service, he was made aware that the driver’s side CV axle was leaking. The contact was informed that the driver’s side CV axle needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 54,000.
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