NHTSA Complaint #11676952 — 2018 FORD EXPEDITION POWER TRAIN

Complaint Details

ODI Number	11676952
Vehicle	2018 FORD EXPEDITION
Component	POWER TRAIN
Date of Incident	July 27, 2025
Date Filed	July 29, 2025
Mileage	129,617 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, and the transmission shuddered abnormally and unexpectedly downshifted. No warning lights were illuminated. The vehicle was driven to the shoulder of the road. The vehicle was then towed to a dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 129,617.

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