NHTSA Complaint #11676842 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11676842
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	July 4, 2025
Date Filed	July 28, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

Check engine light came on 6months ago the code was P0420 I took it to a Kia dealership they said my catalytic converter was worn out and it would be $1500 to replace it I brought up how there was a recall he told me the vehicle already had the recall taken care of from the previous owner of the vehicle and would not fix it again i have no proof they fixed the recall and if they did it obviously didn’t work now that car don’t drive at all the catalytic converter is clogged I’m still making payments on the car this hell for me having hard time getting to work now with no transportation I need some guidance it’s not fair they can just tell me the previous owner got it fixed and even if they did it didn’t work or they didn’t do it right is there anything I can do?

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