NHTSA Complaint #11676809 — 2018 FORD F-150

Complete engine assembly (including internal bearings), twin turbochargers, and water pump. - Failure Mode: While driving at highway speeds, the engine warning lamp illuminated “Low Engine Oil Level,” followed by an audible ticking noise from the front of the truck. Upon shutting the engine off and attempting restart, the engine locked up and would not turn over. - Availability: The failed engine and associated components remain intact on the vehicle and are available for inspection at my local Ford dealership or by any third-party expert. For safety, loss of power steering and braking assist occurred instantly when the engine warning lamp came on, greatly increasing the risk of a high-speed collision. - The engine seized without warning, stranding me on a busy interstate shoulder and creating a serious hazard to passing motorists and my personal safety. - On June 3rd, Ford‐authorized service technicians at Bird Kultgen Ford in Waco Texas, confirmed complete engine failure, twin‐turbo damage, and a failed water pump. - A written estimate for repairs was provided which the amount was in excess of 20,000$ for a new engine, new turbochargers, and water pump. - Completed on June 3rd, with diagnostic report and repair estimate on file. - Manufacturer Response: I sent a certified letter to Ford Corporate on June 23, no acknowledgment or reply has been received in over 14 business days. - No police, insurance adjuster, or other third parties have yet performed an independent inspection, pending Ford’s response. - Initial Warning: “Low Engine Oil Level” dashboard message appeared at approximately 65 mph on the interstate. - Audible Symptoms: A distinct ticking noise under the hood began immediately after the warning lamp. - No prior oil leaks or dashboard indicators had appeared before this highway incident.