NHTSA Complaint #11676654 — 2017 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11676654
Vehicle	2017 FORD FOCUS
Component	POWER TRAIN
Date of Incident	July 14, 2025
Date Filed	July 28, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I was driving and got a large nail in my tire. I pulled over and fixed my and went to start my car. The battery had died and we jumped it. We let it charge for a little bit and then started it back up. It started just fine and I went to put it in reverse to drive away and it wouldn’t engage but would engage to drive forward. We hooked the scanner to it and it was showing the TCM code. We took it to ford and they’re saying the A and B clutch are stuck and they need to replace both clutches as it’s a dual clutch transmission and the lever and actuator. The focus has 89,000 miles on it and ford is charging $4100 for a known transmission issue.

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