NHTSA Complaint #11676260 — 2018 HONDA ACCORD

This is regarding TSB 21-087, Warranty Extension for 2018 Accord Paint B-757P Still Night Pearl. I was not informed in writing as per required customer notification in 2001. The extended warranty was for 7 years from date of purchase with no mileage limit. When I noticed the paint peel on the roof seams on the left side and right side of the roof, I asked the local dealership today on 7/25/2025. They said I was a few weeks past the expiration date and I had to contact American Honda. While at the dealership getting maintenance performed, I contacted them via chat and they directed me to call instead. I called Honda and they said once the expiration date has passed, there was nothing to be done. I asked for good will and she declined. They will not provide email of incident, as per my request, from discussion but did open case and assigned a case number. Honda stated my only recourse was to pay for damage out of my pocket or wait to see if Honda will possibly extend the warranty and that it was my responsibility to contact them since they will not provide any notification again. So, my vehicle will continue to rust from the paint peel on the roof on a daily basis in the Florida sun. Or I have the option to pay out of pocket now and, if warranty extension approved request reimbursement.