NHTSA Complaint #11676034 — 2018 ACURA TLX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11676034
Vehicle 2018 ACURA TLX
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

While driving, my vehicle has randomly shut off mid-drive on multiple occasions without warning. This has happened both at low speeds and on city roads, creating a serious safety risk as the engine cuts out without any dashboard lights, alerts, or codes. I lose power steering and acceleration, which could easily cause an accident if it happens at higher speeds or in traffic. The issue is intermittent and unpredictable, making it difficult to reproduce. I have taken the vehicle to the dealership multiple times, but they have been unable to replicate the issue or find a cause through diagnostics. Honda has advised me to tow the vehicle the next time it happens, which is unreasonable given the uncertainty and safety risk of being stranded. At the time of each incident, there were no warning lights, error messages, or unusual noises. The vehicle has restarted after turning it off and on again, but the underlying cause remains unknown. I have opened a case with American Honda, but no resolution has been offered beyond repeating the same inspections that have already failed to diagnose the issue. To date, neither the manufacturer nor the dealership has confirmed the issue or replaced any parts. I am deeply concerned about the potential for this to happen in a more dangerous situation. I am reporting this to NHTSA in hopes that this issue is investigated and resolved before it leads to an accident or injury. Cause of issue: UNKNOWN. Vehicle available for inspection.

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