NHTSA Complaint #11675905 — 2018 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11675905
Vehicle 2018 JEEP CHEROKEE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 14,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

The contact owns a 2018 Jeep Cherokee. The vehicle was purchased from an independent mechanic, and the contact was informed about NHTSA Campaign Number: 25V011000 (Power Train). The contact stated that when the vehicle was started, the brake warning light illuminated. Additionally, on several occasions while driving at various speeds on several occasions, the vehicle lost power and the brake warning light flashed on the instrument cluster. The vehicle was steered to the side of the road and restarted, and the accelerator pedal was pumped several times; however, the vehicle was losing power. The vehicle was taken to an independent mechanic, and the failure was linked to the recall; however, the part to repair the vehicle was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 140,000. VIN tool confirms parts not available.

Related Complaints for the 2018 JEEP CHEROKEE

Other POWER TRAIN Complaints

#11718720 1. The Power Transfer Unit (PTU) and transfer case have failed. The vehicle was initially suspected to have a wheel b...
#11718548 The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power T...
#11718366 The 4x4 system, bad PTU actuator. Yes. 2. Power loss can cause an accident at any given moment putting Not just you b...
#11717791 The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power T...
#11717512 The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power T...

Recent Complaints for the 2018 JEEP CHEROKEE

#11718732 ELECTRICAL SYSTEM Service shifter message and all gear indicator lights on PRND. Seeing common problem and a Technical Bulletin on 2014...
#11718720 ENGINE 1. The Power Transfer Unit (PTU) and transfer case have failed. The vehicle was initially suspected to have a wheel b...
#11709496 ELECTRICAL SYSTEM PTU/transfer case issues under 50,000 miles, jeep randomly shuts off 4wd in dangerous areas without any warning
#11709063 SERVICE BRAKES Less than 57,000 miles on vehicle. January 3, 2026. Parking brake engaged and froze. Interrupted driving. Got v...
#11708621 UNKNOWN OR OTHER The vehicle is experiencing a malfunction involving the Power Transfer Unit (PTU), which is currently subject to an o...
Check any vehicle history by VIN - Free vehicle history report