NHTSA Complaint #11675399 — 2019 BMW 530E
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11675399 |
| Vehicle | 2019 BMW 530E |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
* The component that failed is the front axle of my 2019 530e xDrive, and it's a common issue for the xDrive, even under NORMAL use. I was told by my service advisor at my local BMW dealership that it should be repaired as soon as possible. * A damaged axle can lead to a wheel locking up, causing the vehicle to skid or veer off course, especially during turns or at higher speeds. This can result in loss of control, making it difficult to steer and brake safely. A failed xDrive front axle is a known common issue for the xDrive. While BMW isn't doing anything while knowing it would lead to serious safety issues. * Yes, it has been inspected by the service department, and more concerning is the quality of BMW OEM's part supplier, I bought the car used at around 26k miles, when at around 35k miles that the axle are beginning to make clunking noise. More surprising is that after having the vehicle checked out, they've found out that the front right axle was already replaced by the previous owner, replaced with GKN brand axle, which is the original supplier that manufactures BMW's axle. After calculation, the two axles didn't even last over 36,000 miles, with an average lifespan of 18,000 miles. Additionally, each axle costs $ 1,778.95. For replacing both, the cost is around $ 3,557.90, plus labor, which is well over $ 4,000. leaving customers huge financial impact and safety concerns. * No warming lamps, messages. First start with clunking noise while turning at low speed, and sometimes even when braking/decelerating.
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