NHTSA Complaint #11434846 — 2019 BMW 530E

This vehicle malfunctioned 6x; 2 drivers; by where the car would lunge forward on it's own after coming to a complete stop. 1 incident almost resulted in an accident. This was reported to BMW NA after 5-6 weeks in Stevenscreek BMW for service and issues apparently could not be duplicated after Regional and National Technicians were called in to further investigate. BMW refused to buy-back the vehicle and ultimately I was encouraged to take it to the purchasing dealership (BMW of Monterey) for trade-in consideration. BMW of Monterey indicated they were planning to auction this vehicle but 5 day's post return, they did a normal service (oil change, inspection) and re-sold the vehicle. However, they expunged the 5.5 wks of service records from the CarFax report for which I have reported against this VIN as missing information. I'm very concerned that an unsuspecting new buyer could be at risk thus why I'm reporting this to you after rendering the vehicle. I owned and drove this vehicle for 2 yrs without incident before the 6x malfunction which in my opinion is clearly a safety risk. BMW North America has closed the file on my complaints as of recent.