NHTSA Complaint #11675344 — 2020 NISSAN ROGUE

I am writing what I think is a safety issue on a 2020 Nissan Rogue S. Left my house to go to a local store. When I park, I normally press the internal lock button and not the lock button on fob. I exited the vehicle and closed the door. Came back to vehicle, for some reason I just grabbed the door, not using the key fob, nor the ignition key to enter, and the driver side door opened. I questioned myself what just happened. I did not think much of it. Well I made another stop. I parked, pressed internal button, exited and closed door. I came back and pull driver side door handle and the door was unlocked again. So while parked I tried to diagnosis why the door was unlocked again. I used the internal lock button first, all but the driver side door lock, I used the lock button on the key fob, same thing. tried the ignition key, it would lock and unlock. So when I got home I tried to get it to work again, but to no avail. I tried looking in the vehicle setting, watch you tube videos etc. I even disconnected and reconnected the battery. Nothing worked, Got online and saw a lot of people were having the issue due to door lock actuator failing on Rogues. So I called my nearest Nissan dealership and told them my problem. They could get me in on July 17, 2025 at 8:00 a.m. and it would take several hours to diagnosis. The diagnosis was the actuator failed but power was going to it. To fix it it will cost $905. This is why I am writing you. I think it is a safety issue that needs to be address. If people don't know the vehicle is unlocked there could be some of type of thief or a person could be in your car when you returned. If the door was in the locked position while in the vehicle and you need to get out in an emergency you have to exit another door, which you might not have enough time to do so. If you are trying to enter the vehicle for an emergency and the door stays locked that a safety issue. This is a safety issue and should be recalled. Thank you for your time.