NHTSA Complaint #11675188 — 2013 FORD EXPLORER

I was driving to AZ from a CO vacation with my two kids in the car when the steering in my 2013 Ford Explorer locked up. I had exited the freeway and was on a 2 lane country blacktop. I approached some curves in the road and at that point noticed I had absolutely no steering whatsoever. I noticed warning lights came on around that same time. I started slowing down, as the road continued to curve I entered the oncoming traffic lane, went onto the shoulder, back into oncoming traffic lane, back into my lane and onto my shoulder before coming to a complete stop. I'm not sure how or why we are all OK/still alive. I had ZERO CONTROL OR STEERING ABILITY in my moving vehicle. We could have so easily been in an accident or killed. I myself, as a driver, am traumatized. The car was towed to the closest Ford dealer where I'm not getting much help. I've been told many 2013 Ford Explorers were recalled for steering issues, but unfortunately mine isn't included. They have also had the car for several weeks and have yet to completely figure out/repair the problem. When I called Ford Customer Service, they suggested I report it to you.