NHTSA Complaint #11674036 — 2016 BMW X3

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11674036
Vehicle 2016 BMW X3
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

* in 2018, the car started automatically going into Park when the engine is running but at a stop (e.g. Stop light). This created a safety issue because the gear had to be reengaged into Drive * It was repaired under warranty by BMW * It started reoccuring this year. We have stopped driving it because it creates a safety issue * BMW has refused to fix this (though it was previously addressed under warranty). In addition, they have said it may cost thousands or 10's of thousands of dollars to fix because they do not know the problem (could be camshaft sensor or mechatronics or something else). * The problem has been confirmed by BMW * We cannot risk the car not being in gear and getting rear-ended because it takes a while to move it back to drive. * No warnings or any mesages * We have already spent money at the dealer replacing unnecessary parts because they thought it would fix the problem (e.g. batteries) * The car is available for inspection on request

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