NHTSA Complaint #11715533 — 2016 BMW X3

The contact owns a 2016 BMX X3. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The RPM was elevated; however, the vehicle failed to respond as intended. The vehicle was driven to the shoulder of the road. No warning lights were illuminated. The vehicle was towed to an independent mechanic and was diagnosed with Electronic Power Steering Control Unit failure. The contact was informed that the Electronic Power Steering Control Unit needed to be replaced. The vehicle was not repaired. The contact was advised to tow the vehicle to the dealer. The vehicle was towed to the dealer, where the failure was confirmed as an Electronic Power Steering Control Unit failure. The contact referenced an unknown recall with a similar description; however, the VIN was not under recall. The contact was informed that the repair was not covered under the recall. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 70,000.