NHTSA Complaint #11149963 — 2016 BMW X3

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11149963
Vehicle 2016 BMW X3
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 38,924 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

TRANSMISSION - UNCOMMANDED CHANGE FROM DRIVE TO PARK THE AUTO START/STOP FEATURE TURNS THE CAR OFF WHEN YOU STOP AND BACK ON WHEN YOU START. THE FAULT IS THAT IT INTERMITTENTLY PUTS THE TRANSMISSION IN PARK OR NEUTRAL. IT HAPPENS WHEN YOU TAKE YOUR FOOT OFF THE BRAKE, WHILE IT IS RESTARTING THE VEHICLE. IT OCCASIONALLY HAPPENS WHILE YOU ARE JUST STOPPED AND THE ENGINE RESTARTS. USUALLY THIS IS WHEN YOU ARE TRYING TO ACCELERATE FROM A STOP SIGN OR TRAFFIC SIGNAL TO GET INTO TRAFFIC. NEARLY GOT REAR-ENDED WHEN MY BRAKE LIGHTS CAME OFF, BUT I DID NOT ACCELERATE BECAUSE THE VEHICLE HAD SWITCHED FROM DRIVE TO PARK.I HAVE VIDEO OF IT OCCURRING, BUT THE DEALER CANNOT REPEAT IT, AND UPLOADING NEW SW DID NOTHING.

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