NHTSA Complaint #11674009 — 2017 KIA FORTE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11674009
Vehicle 2017 KIA FORTE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

I have been financing this vehicle since [XXX], I was driving to Tucson, AZ from Flagstaff, AZ. About 30 minutes into my drive my car made a loud noise, the engine and oil lights came on at the same time, my car started shaking and the engine was smoking. I have never experienced anything like that and I was extremely fearful for my life. I was alone on the interstate for some hours before I could figure out how to get back to Flagstaff… I got my car towed to a mechanic, they ran diagnostics and said my car has catastrophic engine failure, one of the rods shot through the engine. They found a used engine to replace my engine with, but the quote is nearly $8,000. The car itself is about $11,000. I am making minimum wage, I am already struggling to make ends meet as is, I poured a lot of money into that vehicle and I really trusted Camelback Subaru to help get me into a safe, reliable car to help me get to work and live my life, I just never imagined something like this would happen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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