NHTSA Complaint #11673787 — 2023 FORD MAVERICK

The contact owns a 2023 Ford Maverick. The contact stated while driving at an undisclosed speed and upon attempting to make a left turn, the steering wheel seized with the “Power Steering Assist Fault” message displayed. The contact was able to pull over on the side of the road. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the steering column was faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that the failure had also occurred while driving 20 MPH and making a left turn. The vehicle was taken back to the same dealer where it was diagnosed again, and the contact was informed that the steering column was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 13,600.