NHTSA Complaint #11673698 — 2023 CHEVROLET BOLT EUV

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number 11673698
Vehicle 2023 CHEVROLET BOLT EUV
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

On June 7, 2025 at 5:00pm while driving on the expressway, my car suddenly braked, jolted and skidded and I pulled over. My granddaughter was in the back seat and I thought either a tire blew or I got hit. I called my son and he did some research and found articles of this happening to Chevy Bolts euv's. They call it phantom braking. It happened 2 times before in the city and I thought I drove over something on the road. I took it into the dealer and they could not determine the problem. They said they opened a case with GM and gave me a Customer Concern Verification form to fill out if it happens again. They said if it happens again, then they will replace the forward collision module. I am terrified to drive on an expressway in fear this will happen again. I could have gotten hit if a car was too close behind me when my car broke suddenly. I nervously drive home after this event, while my son stayed on the phone with me.

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