NHTSA Complaint #11624002 — 2023 CHEVROLET BOLT EUV

The contact owns a 2023 Chevrolet Bolt EUV. The contact stated that while driving at various speeds, the automatic emergency braking system engaged while there were no vehicles or objects nearby. Additionally, the contact stated that while driving at various speeds, the Super Cruise driver assistance feature disengaged unintendedly. The contact stated that upon attempting to reengage the feature, a message advising that the road lane could not be found or that the contact's face could not be read was displayed. The vehicle was taken to the dealer several times. The dealer informed the contact that the vehicle was operating as designed. Additionally, the contact stated while driving 50-60 MPH on the left lane, the Super Cruise driver assistance feature disengaged unintendedly, causing the vehicle front bumper corner to hit the wall on the driver's side. The contact stated that the driver's side of the vehicle also hit the wall and the vehicle stopped. The contact stated the front driver's side wheel and axle were fractured. The contact hit his head against the driver's side door during the incident and sustained pain, but did not seek medical assistance. A police report was filed, but the contact did not have the police report information available. The vehicle was towed to the dealer but was not diagnosed or repaired. The vehicle was then towed to Body Works on Grand, Inc.(6134 W Grand Ave, Chicago, IL 60639) to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 27,000.