NHTSA Complaint #11719466 — 2023 CHEVROLET BOLT EUV

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11719466
Vehicle	2023 CHEVROLET BOLT EUV
Component	POWER TRAIN
Date of Incident	February 16, 2026
Date Filed	February 20, 2026
Mileage	28,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

The contact owns a 2023 Chevrolet Bolt EUV. The contact stated that while the vehicle was parked, the message "Service Transmission - Unauthorized Shift" was displayed. While attempting to shift into drive(D), the gear shifter failed to move to the intended selection. The contact stated that a tow truck arrived and while loading the vehicle onto the flatbed, the driver attempted to shift into neutral (N), but the transmission failed to respond. The vehicle was towed to a dealer; however, the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 28,000.

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