NHTSA Complaint #11673156 — 2017 FORD EXPLORER UNKNOWN OR OTHER

Complaint Details

ODI Number	11673156
Vehicle	2017 FORD EXPLORER
Component	UNKNOWN OR OTHER
Date of Incident	October 18, 2024
Date Filed	July 13, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Front window trim/ A pillar detached while driving on October 18,2024. Contacted dealership for replacement at the end of October 2024, and each month following, they brought vehicle in for inspection but have never replaced the trim piece. It has now been 9 months, I have called the dealer every month to follow up and have been told every time they still do not have the part to fix it. I am concerned that the trim on the other side of the car could fly off and cause damage to my vehicle or others.

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