NHTSA Complaint #11672646 — 2025 CHEVROLET TRAVERSE

The transmission system on my 2025 Chevrolet Traverse began showing signs of failure approximately 2–3 months after purchase. Symptoms include erratic shifting, gear hesitation, and sporadic power loss while driving. Although the issue was promptly reported to Chevrolet headquarters, I was unable to bring the vehicle to the dealer earlier due to the lack of available loaner vehicles. The car is now at the dealership and has been there for nearly three weeks without any updates or contact from the service team. The transmission is available for inspection, and documentation of the issue exists. The malfunction has created safety risks during normal driving, including delayed acceleration when merging into traffic and unexpected gear disengagement at speed. These conditions compromise vehicle control and increase the likelihood of a collision. Additionally, the vehicle produces a persistent squeaky noise from the accelerator pedal during operation, which could indicate underlying mechanical stress or a deeper linkage issue. The sound is both distracting and concerning, especially during highway driving or sudden acceleration attempts.