NHTSA Complaint #11672564 — 2017 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11672564
Vehicle 2017 KIA SOUL
Component ENGINE
Date of Incident
Date Filed
Mileage 65,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The contact called on behalf of her neighbor who owns a 2017 Kia Soul. The contact stated that the vehicle failed to start. A mobile independent mechanic replaced the starter. The contact stated while the neighbor was driving at an undisclosed speed, the vehicle stalled. The driver was unable to pull over to the side of the road. The driver was able to push the vehicle to the side of the road with the assistance of bystanders. The vehicle was pushed to a business place parking lot, where the mobile mechanic diagnosed that the engine had failed. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 65,000.

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