NHTSA Complaint #11672177 — 2014 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11672177
Vehicle	2014 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	March 28, 2020
Date Filed	July 9, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

This has been an issue since I have bought the vehicle in 2020. I have taken it to the shop to be repaired 3 times in which was told the issue was repaired. The rear differential and transfer case units are bad. Upon my research there are multiple and I mean tons of 2014 Jeep Cherokee limited with this same issue. It is a known manufacturer issue and it concerns a huge road safety for drivers, passengers and other drivers on the road. Major concern. I have reported this once before and I am reporting again as my vehicle has been fixed 3 times and it still is an issue so this needs to be addressed for other Jeep owners for the safety of everyone. Please advice quickly and please get this safety concern on the recall list AS SOON AS POSSIBLE! ALSO PLEASE ADVISE THIS TO THE JEEP MANUFACTURER TO GET THIS TAKEN CARE OF IN ALL THE NEW VEHICLES!

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